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Discussion topic: 2 step verification not working to transferred mobile number on ebay and banks

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This message was authored by MarkG55 This message was authored by: MarkG55

2 step verification not working to transferred mobile number on ebay and banks

I transferred from Utility Warehouse to Sky and I am having a problem with ebay as although I ported across my number I cannot use 2 step verification because I don't get the code number sent by text - it seems to be the same at my bank accounts too - anyone had the same problem and found the answer please

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This message was authored by caesarome This message was authored by: caesarome

Re: 2 step verification not working to transferred mobile number on ebay and banks

Posted by a Superuser, not a Sky employee. Find out more

The only way to get this sorted would be by reporting it to Sky so they can send it through to their mobile team to investigate for you. 150 is the free number to call them on about this,

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