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Discussion topic: 2 charges on my statement totalling. 60 pounds

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This message was authored by Nikki11021 This message was authored by: Nikki11021

2 charges on my statement totalling. 60 pounds

On my statement/ account 

i have a charge for UK Service number £54. 63 (1 call) UK to international £12.50

could you explain the calls please as I do not remember making them

 

thank you

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This message was authored by caesarome This message was authored by: caesarome

Re: 2 charges on my statement totalling. 60 pounds

Posted by a Superuser, not a Sky employee. Find out more

As customers we can't say when you did or didn't make them, do they shows the date and times that they were called and if so could anyone in your property have made these calls ?

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This message was authored by 63johnw This message was authored by: 63johnw

Re: 2 charges on my statement totalling. 60 pounds

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nikki11021  UK service numbers are numbers such as ones beginning with 084, 087 and 09 so if you have called one of these then they can cost a lot, as you have found. Your bill should show the time and date of the calls in question. Have you been abroad lately ? 

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