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Discussion topic: sky go saying im not in EU but im in the UK?

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This message was authored by: marmalde

Message posted on ‎23 Mar 2023 10:48 AM

sky go saying im not in EU but im in the UK?

Im in theuk but error 1414 is coming up.

How can I watch again, it was working last night.

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎23 Mar 2023 10:49 AM

Re: sky go saying im not in EU but im in the UK?

Posted by a Superuser, not a Sky employee. Find out more

Try forcing your broadband router to get a new IP address, power the router off for 5 minutes

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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Message posted on ‎23 Mar 2023 10:51 AM

Re: sky go saying im not in EU but im in the UK?

What version of the app are you using? I get the same error on my mac but the iPad works fine.

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This message was authored by: Wibble1959

Message posted on ‎23 Mar 2023 10:55 AM

Re: sky go saying im not in EU but im in the UK?

I get the same error on my Mac but the iPad works fine. iPad is on the same braodband router and threfore same internet IP address. Definately a Sky issue not a problem at the user end.

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