05 May 2023 10:53 AM
the sky go app will closes on my apple mac desktop it checks for updates and then closes and the icon disappears for the app bar at the bottom of the screen. what can I do to fix this? my Mac is up to date with all apple updates operating system macOS Monterey 12.6.5.
This means I can't watch sky go on the mac this is particularly inconvenient as our satelite dish no long works due to neighbouring trees blocking the signal so this means we can't watch sky
05 May 2023 01:26 PM
Posted by a Superuser, not a Sky employee. Find out moreThe only thing you could try is a complete removal of the app and hidden files and folders it uses:
Uninstall the app
Launch the Finder, go to the Downloads folder and delete ‘SkyGoInstaller.’
In Finder, go to the Applications folder and delete Sky Go app
Remove Sky Go files
In the Finder select Go to folder ... from the Go menu (or press c).
A dialog box should appear. Now copy and paste the following text into the box and press the return key: ~/Library/Application Support/
Select the Sky Go folder and delete it
Empty Recycling Bin
Reboot the Mac
Download and reinstall Sky Go
07 May 2023 09:10 AM
thank you I will try this
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