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Discussion topic: "we're having problems connecting your application, please try again (001)".

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lilsam09
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"we're having problems connecting your application, please try again (001)".

‎16 Aug 2024 08:06 PM

I had this error message for 4 months now "we're having problems connecting your application, please try again (001)". Yet they us no fix and your still charging 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: "we're having problems connecting your application, please try again (001)".

‎16 Aug 2024 08:28 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you using a VPN because if so it will need disabling, if you are not then make sure that Sky Go is let through any firewall you use.

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lilsam09
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Re: "we're having problems connecting your application, please try again (001)".

‎16 Aug 2024 09:03 PM

Done all recommended fixes and still not working 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: "we're having problems connecting your application, please try again (001)".

‎16 Aug 2024 09:46 PM

Posted by a Superuser, not a Sky employee. Find out more

If you disabled your VPN then I would try rebooting your PC.

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lilsam09
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Re: "we're having problems connecting your application, please try again (001)".

‎17 Aug 2024 12:32 AM

Still got the same error 

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Csh2
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Re: "we're having problems connecting your application, please try again (001)".

‎18 Nov 2024 07:18 PM

Tried everything until disabled VPN, that worked 

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