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This discussion topic has been answered Discussion topic: new mac not included in sky go devices

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Message posted on ‎21 Mar 2025 03:27 PM

new mac not included in sky go devices

despite numerous attemptssky go will not connect on imac which is also not iclded in sky go devices

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Message posted on ‎22 Mar 2025 11:23 AM

Re: new mac not included in sky go devices

Hi Thanks so much for that, worked first time.***** 5 STARS

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Message posted on ‎21 Mar 2025 04:44 PM

Re: new mac not included in sky go devices

Posted by a Superuser, not a Sky employee. Find out more

@Leo+Wakeling 

When you login to the Sky Go app what is happening ?

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Message posted on ‎21 Mar 2025 09:53 PM

Re: new mac not included in sky go devices

says not able to connect (try again) then no response

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Message posted on ‎21 Mar 2025 10:33 PM

Re: new mac not included in sky go devices

Posted by a Superuser, not a Sky employee. Find out more

@Leo+Wakeling 

If you are seeing the 001 error then this appears to be the fix:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4751296/highlight/true#M138414

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This message was authored by: Leo+Wakeling Answer

Message posted on ‎22 Mar 2025 11:23 AM

Re: new mac not included in sky go devices

Hi Thanks so much for that, worked first time.***** 5 STARS

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