Discussion topic: just purchased sky stream, can I use sky go before puck delivery?

This message was authored by: Hazleleu10 · ‎21 Jul 2024

just purchased sky stream, can I use sky go before puck delivery?

Is it possible for me to watch live tv on sky go before setting up my sky stream puck when it is delivered in next few days. Currently sky go is not allowing me to watch anything with error code 0001.

This message was authored by: SKY1992bf · ‎21 Jul 2024

@Hazleleu10 You should be able to if you're signed into the app but it may take a few hours for skys systems to update

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎21 Jul 2024

@Hazleleu10 You should be able to if you're signed into the app but it may take a few hours for skys systems to update

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Hazleleu10 · ‎21 Jul 2024

I purchased an hour and 30 mins ago and still not allowing me to watch anything. Not sure if I am doing something wrong..? It comes up with following same error message..

This message was authored by: SKY1992bf · ‎21 Jul 2024

@Hazleleu10 Have you signed into the app using the same credentials as this forum

it can take upto 4 hours or even longer for it to come through

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: just purchased sky stream, can I use sky go before puck delivery?

just purchased sky stream, can I use sky go before puck delivery?

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