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Discussion topic: films not getting past queued on sky go

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This message was authored by: PaulH1999

Message posted on ‎20 Mar 2024 03:27 PM

films not getting past queued on sky go

I have a Samsung A14 with Sky Go installed, everything works fine except for the downloads

Here's my steps 

1. I click on download 

2.Then click download to phone 

3. I then get a message saying your download has been queued until your device connects to Wi-Fi to enable downloads on a mobile network go to settings .

My phone is already connected to Wi-Fi so should work 

4.I then press OK and it just remains  queued and never changes 

any suggestions is what I should do to get this to work 

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This message was authored by: caesarome

Message posted on ‎20 Mar 2024 10:38 PM

Re: films not getting past queued on sky go

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot on your device ?

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