cannot download sky go on my new laptop

[hurl]

trying to download skygo on my new laptop.

Have never had an issue before with other laptops but now when installing on window the following error message keeps coming up 

: an error occured when trying to replace the existing file.

DeletedFile failed.code 5

acess is denied

I am the only person using this pc so have full access rights

I press retry as they keep prompting but nothing!

[caesarome]

There is quite a it out there via Google regarding the DeletedFile: failed. code error, perhaps something will help ?

[hurl]

Thanks

i have used mr Google til he was exhausted!!!.

did the deleting and reinstalling

did via chrome

still nada

[Aaron79]

I had to go onto the sky go files and delete everything in that folder related to sky go then once I redownloades the installer it worked