Why can't I access viaplay on skygo but I can on the sky box?

[Ry4nzzz]

Hi,

I've got a viaplay subscription through sky. I can access through the main sky box, however I am rarely at the same address as the box and mainly got it for skygo. However the viaplay channels don't show up on skygo, which is weird as the TNT Sports channels do and the subscription process is very similar?

[caesarome · Accepted solution]

As you have discovered the Viaplay channels are not available via the Sky Go app when it is not connected to a Sky Q box (a multiscreen would be required for this).

[Ry4nzzz]

Thank you @caesarome I suspected as much. I'm going to change to the non sky package for viaplay, wish me luck lol!