This discussion topic has been answered Discussion topic: Where have all the channels gone on Sky go when switching to Skystream

This message was authored by: Martin+Abbott · ‎15 Nov 2023

We moved to Skystream and a large number of channels have disappeared from Skygo. Food Networks, all BBC content, all +1 channels, that used to be there when I used my iPad at home. Is there a solution to this issue?

This message was authored by: trevforum · ‎15 Nov 2023

@Martin+Abbott wrote:
We moved to Skystream and a large number of channels have disappeared from Skygo. Food Networks, all BBC content, all +1 channels, that used to be there when I used my iPad at home. Is there a solution to this issue?

I assume you moved from Sky Q? Sky Go would link to your Sky Q box and mirror all the channels. With Sky Stream you only get the basic Sky Go setup.

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Sky Stream, Sky Glass, Panasonic DX902, Pioneer LX-901 7.1.4

View this Answer within the discussion

This message was authored by: GD1 · ‎15 Nov 2023

@Martin+Abbott If you have Glass/Stream then the channels on Sky Go should match your subs, however there are no +1 channels on Glass and all BBC channel are meant to to be accessed via iplayer, not Sky Go.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: trevforum · ‎15 Nov 2023

@Martin+Abbott wrote:
We moved to Skystream and a large number of channels have disappeared from Skygo. Food Networks, all BBC content, all +1 channels, that used to be there when I used my iPad at home. Is there a solution to this issue?

I assume you moved from Sky Q? Sky Go would link to your Sky Q box and mirror all the channels. With Sky Stream you only get the basic Sky Go setup.

——————————————————-
Sky Stream, Sky Glass, Panasonic DX902, Pioneer LX-901 7.1.4

This discussion topic has been answered Discussion topic: Where have all the channels gone on Sky go when switching to Skystream

Where have all the channels gone on Sky go when switching to Skystream

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