Watching shows included in my subscription

[AMG2020]

My Sky subscription includes Sky Entertainment but I can't watch all shows being streamed on an Entertainment channel.  For example, when I try and watch Coroner on Sky Witness, I receive a message saying it is not included in my subscription Code 1310?

[Mark39]

I'm a bit confused here. There's no streaming on Sky+ (where you've posted), programmes are either recorded from the live broadcast or downloaded via On Demand. The error message doesn't look like a Sky+ error either - you would be seeing an 'upgrade' message if you were trying to watch a channel not included in your subscription package. Can you clarify?

[AMG2020]

Apologies for using the word "stream". When I try and watch Coroner on Sky Witness I receive the following message "You need the relevant Sky TV subscription to watch this show. Code 1310". I have a Sky Entertainment package which includes Sky Witness

[caesarome]

@Mark39 

1310 is a Sky Go error so can you confirm you are seeing this message via Sky Go and not via your Sky+ box where you had posted this ?

[Mark39]

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@caesarome wrote:

@Mark39 

1310 is a Sky Go error so can you confirm you are seeing this message via Sky Go and not via your Sky+ box where you had posted this ?

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Thanks, @caesarome that's why I didn't recognise it.

@AMG2020 let us know if that's where you're coming across it.