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Discussion topic: Unable to watch shows on Sky Go on my PC?

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This message was authored by: Mattt996

Message posted on ‎13 Jul 2024 07:42 PM

Unable to watch shows on Sky Go on my PC?

I am a paying Sky TV customer and I am trying to use Sky Go to watch a show. However an error message saying 'Sky is currently unavailable. Please try again later. Code: 1304.' appears every time I try to play a show. I have tried and checked everything - my internet connection works, my PC meets the program requirements, I have restarted my PC, and have reinstalled the program yet it still doesn't work. I have also tried downloading Sky Go on my iPhone and get a similar error message.

 

What else can be done?

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Message posted on ‎22 Jul 2024 12:18 PM

Re: Unable to watch shows on Sky Go on my PC?

Same here commenting in the hope we get a response

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This message was authored by: caesarome

Message posted on ‎22 Jul 2024 01:21 PM

Re: Unable to watch shows on Sky Go on my PC?

Posted by a Superuser, not a Sky employee. Find out more

@Pauline35 

Ate you seeing the 1304 error, if so are you new to Sky or have you returned after being away for a year or more ?

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