22 Jan 2025 11:12 PM
Mine is now working. No thanks to the apps team who didn't read my email properly, suggested actions I'd already done (and mentioned in the email) then asked me to phone customer services. Absolute joke.
23 Jan 2025 08:47 AM
Mine is now working. On "chat" for 3 hours and they "didn't do anything" but mine is now working!! Confused!!
23 Jan 2025 09:07 AM
Mine is also working. 2 days ago it didn't even work on my phone anymore. This morning, it works on both. I haven't updated my ipad or my phone, I haven't updated any apps. I can only assume that whatever they "turned off" on their end, they have now turned back on again. Fingers crossed it stays working.
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