0

Discussion topic: Unable to download anything from on Demand or any of my recordings

Reply
This message was authored by: jones+andrew

Unable to download anything from on Demand or any of my recordings

Unable to download anything from on Demand or any of my recordings. Error message at top of the screen says try again later and has done so for since before Christmas

Reply

All Replies

This message was authored by: caesarome

Re: Unable to download anything from on Demand or any of my recordings

Posted by a Superuser, not a Sky employee. Find out more

@jones+andrew 

To confirm this is on Sky Go, if so have you tried rebooting everything so the device the app is installed on plus your broadband router and your Sky Q box ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for jones+andrew
Level 1 icon
Topic Author
This message was authored by: jones+andrew

Re: Unable to download anything from on Demand or any of my recordings

Not Sky go but on my Sky box. Doesn't matter what I try to watch, if not live telly it will not download or freezes. 

This message was authored by: caesarome

Re: Unable to download anything from on Demand or any of my recordings

Posted by a Superuser, not a Sky employee. Find out more

Is your sky box a Sky Q one ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply