23 Jan 2023 05:08 PM
Has anyone else found a way fixing this as not having any joy with Sky fixing it.
23 Jan 2023 05:12 PM
Posted by a Superuser, not a Sky employee. Find out moreIs Sky Go connected to your Sky Q box if it is trt updating the software on your Q box as this has fixed it for others in the past:
https://www.sky.com/help/articles/updating-sky-box-software-sky-q
23 Jan 2023 06:11 PM
Yes it is connected, I've searched for an update but don't see one. Mine updates during the night automatically
23 Jan 2023 07:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried disconnecting the app to your box, you can do this via the settings section in the Sky Go app.
23 Jan 2023 07:51 PM
Omg your a genius thank you so much, I disconnected it and it's worked.
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