Tv guide has not been working on Sky Go App for 4months

[marie37]

Has anyone else found a way fixing this as not having any joy with Sky fixing it. 

[caesarome]

Is Sky Go connected to your Sky Q box if it is trt updating the software on your Q box as this has fixed it for others in the past:

https://www.sky.com/help/articles/updating-sky-box-software-sky-q

[marie37]

Yes it is connected, I've searched for an update but don't see one. Mine updates during the night automatically 

[caesarome]

Have you tried disconnecting the app to your box, you can do this via the settings section in the Sky Go app.

[marie37]

Omg your a genius thank you so much, I disconnected it and it's worked.