0

Discussion topic: Tv guide has not been working on Sky Go App for 4months

Reply
This message was authored by marie37 This message was authored by: marie37

Tv guide has not been working on Sky Go App for 4months

Has anyone else found a way fixing this as not having any joy with Sky fixing it. 

 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Tv guide has not been working on Sky Go App for 4months

Posted by a Superuser, not a Sky employee. Find out more

Is Sky Go connected to your Sky Q box if it is trt updating the software on your Q box as this has fixed it for others in the past:

 

https://www.sky.com/help/articles/updating-sky-box-software-sky-q

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
marie37
Topic Author
This message was authored by marie37 This message was authored by: marie37

Re: Tv guide has not been working on Sky Go App for 4months

Yes it is connected, I've searched for an update but don't see one. Mine updates during the night automatically 

This message was authored by caesarome This message was authored by: caesarome

Re: Tv guide has not been working on Sky Go App for 4months

Posted by a Superuser, not a Sky employee. Find out more

Have you tried disconnecting the app to your box, you can do this via the settings section in the Sky Go app.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
marie37
Topic Author
This message was authored by marie37 This message was authored by: marie37

Re: Tv guide has not been working on Sky Go App for 4months

Omg your a genius thank you so much, I disconnected it and it's worked.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion