Discussion topic: Try watching a channel on Sky Go on the tablet theres a error code and its not working

This message was authored by: Ashley54 · ‎07 Sep 2024

IMG-20240907-WA0000.jpg

This message was authored by: caesarome · ‎07 Sep 2024

Are you using a VPN by any chance ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Ashley54 · ‎07 Sep 2024

No and what is VPN?

This message was authored by: Annie+UK · ‎07 Sep 2024

Virtual Private Network, the service you use to access content from other countries and to hide your location: https://en.wikipedia.org/wiki/Virtual_private_network

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: Ashley54 · ‎07 Sep 2024

No just home Internet and sky wifi

This message was authored by: caesarome · ‎07 Sep 2024

@Ashley54

How long have you been a Sky TV customer because is this a new issue so prior to this it was working ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Ashley54 · ‎07 Sep 2024

Couple of months it been it this for a couple of days and only on channel works and the other channels doesn't work.

This message was authored by: MarkGoldsmith · ‎07 Sep 2024

@Ashley54 are you based in the UK or Ireland?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Ashley54 · ‎07 Sep 2024

in the uk

This message was authored by: caesarome · ‎07 Sep 2024

Are you seeing this on everything you are trying to view inclusing live TV, if so is the app connected to a Sky Q box ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Ashley54 · ‎07 Sep 2024

Accept for bbc one and when clicking on a channel it keeps popping up the same message and also connect to sky Q box

This message was authored by: caesarome · ‎07 Sep 2024

Does that message pop up if you go to the settings on the app and turn off the connection to your Sky Q box the try to view channel 106 for example ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Try watching a channel on Sky Go on the tablet theres a error code and its not working

All Replies

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

No and what is VPN?

Re: No and what is VPN?

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Re: Try watching a channel on Sky Go on the tablet theres a error code and its not working

Was this discussion not helpful?

Search Sky Community

Start a new discussion