29 Nov 2024 11:00 PM
The MySky app is linked to my old address and account. How do I change this? The same applies to my SkyGo app.
30 Nov 2024 09:49 AM
Posted by a Superuser, not a Sky employee. Find out moreYou need to logout of both apps and set up a new Sky ID to use to login with them using your new account:
If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:
https://www.sky.com/myaccount/my-details
Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:
https://www.sky.com/help/diagnostics/sky-id/sky-id
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