TNT Sports not working on Sky Go

[caesarome]

@Peed1872 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Peed1872 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Louisecorcor]

Hi. I paid for TNT last month through Sky and have been able to access it on Sky Go until this morning. I've reset my box, updated the software and updated and reset my devices. I'm getting a message on my iPhone to say that I need to upgrade, and on my android tablet to say that there's a technical issue. Any help would be appreciated - thank you. 

[JamesG67]

I have also just subscribed to TNT via my Sky account and cant access via Sky Go on my Ipad or Samsung mobile. 

Help please!