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Discussion topic: SkyGo on iPhone will not go into landscape mode

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This message was authored by Someone1234 This message was authored by: Someone1234

SkyGo on iPhone will not go into landscape mode

I have used SkyGo many times on my iPhone and always have it in landscape mode but now it refuses to switch into landscape mode making it unusable. Has the app been changed recently and if so, why would you stop allowing landscape mode?

 

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Someone1234
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This message was authored by Someone1234 This message was authored by: Someone1234 Answer

Re: SkyGo on iPhone will not go into landscape mode

It turns out that I had Portrait Lock enabled on the iPhone - not sure how I managed to turn that 'feature' on but in any case, it is all working now 👍

 

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This message was authored by caesarome This message was authored by: caesarome

Re: SkyGo on iPhone will not go into landscape mode

Posted by a Superuser, not a Sky employee. Find out more

It is working for me on my iPhone so have you tried deleting the app, rebooting your phone then installing the app again.

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Someone1234
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This message was authored by Someone1234 This message was authored by: Someone1234

Re: SkyGo on iPhone will not go into landscape mode

No, but I think that is my next step. I will report back if it starts working after a re-install.

 

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Someone1234
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This message was authored by Someone1234 This message was authored by: Someone1234

Re: SkyGo on iPhone will not go into landscape mode

Nope, uninstalled, rebooted and re-installed but still doing the same thing 😞

 

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This message was authored by caesarome This message was authored by: caesarome

Re: SkyGo on iPhone will not go into landscape mode

Posted by a Superuser, not a Sky employee. Find out more

Do other apps work so perhaps the All4 me or the BBC iplayer ?

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Someone1234
Topic Author
This message was authored by Someone1234 This message was authored by: Someone1234 Answer

Re: SkyGo on iPhone will not go into landscape mode

It turns out that I had Portrait Lock enabled on the iPhone - not sure how I managed to turn that 'feature' on but in any case, it is all working now 👍

 

A

This message was authored by caesarome This message was authored by: caesarome

Re: SkyGo on iPhone will not go into landscape mode

Posted by a Superuser, not a Sky employee. Find out more

Good find @Someone1234 , glad you have it fixed.

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This message was authored by MartinLanglands This message was authored by: MartinLanglands

Re: SkyGo on iPhone will not go into landscape mode

Me too, but on an Android. I'm sure I hadn't set the portrait lock myself - does  the app do it automatically? Rubbish if so!

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