20 Jan 2023 08:45 AM
I have used SkyGo many times on my iPhone and always have it in landscape mode but now it refuses to switch into landscape mode making it unusable. Has the app been changed recently and if so, why would you stop allowing landscape mode?
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20 Jan 2023 01:39 PM
It turns out that I had Portrait Lock enabled on the iPhone - not sure how I managed to turn that 'feature' on but in any case, it is all working now 👍
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20 Jan 2023 09:59 AM
Posted by a Superuser, not a Sky employee. Find out moreIt is working for me on my iPhone so have you tried deleting the app, rebooting your phone then installing the app again.
20 Jan 2023 10:00 AM
No, but I think that is my next step. I will report back if it starts working after a re-install.
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20 Jan 2023 10:08 AM
Nope, uninstalled, rebooted and re-installed but still doing the same thing 😞
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20 Jan 2023 01:32 PM
Posted by a Superuser, not a Sky employee. Find out moreDo other apps work so perhaps the All4 me or the BBC iplayer ?
20 Jan 2023 01:39 PM
It turns out that I had Portrait Lock enabled on the iPhone - not sure how I managed to turn that 'feature' on but in any case, it is all working now 👍
A
20 Jan 2023 01:43 PM
Posted by a Superuser, not a Sky employee. Find out moreGood find @Someone1234 , glad you have it fixed.
30 Sep 2023 06:37 PM
Me too, but on an Android. I'm sure I hadn't set the portrait lock myself - does the app do it automatically? Rubbish if so!
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