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Discussion topic: SkyGo no longer working on my MacBook Air

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This message was authored by: CE7

Message posted on ‎05 Apr 2024 09:30 PM

SkyGo no longer working on my MacBook Air

I open the Sky Go app and it loads but then no information appears i.e. it just has the spinning circle on a blue background. If I select TV guide for instance, no schedule appears, just the blue background remains. 

I have deleted the app, emptied the bin, rebooted and reinstalled, that didn't work. 

Sky can't help and referred me here. Help appreciated! IMG_2956.jpeg

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Superuser
This message was authored by: caesarome

Message posted on ‎05 Apr 2024 09:41 PM

Re: SkyGo no longer working on my MacBook Air

Posted by a Superuser, not a Sky employee. Find out more

Could there by anything on your Mac that is blocking the app like a firewall ?

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This message was authored by: CE7

Message posted on ‎05 Apr 2024 09:47 PM

Re: SkyGo no longer working on my MacBook Air

Not to my knowledge, it's worked fine for ages and now doesn't. 

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