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Discussion topic: SkyGo Down Probably Connected to the Microsoft It Outage!!!

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This message was authored by BW246 This message was authored by: BW246

SkyGo Down Probably Connected to the Microsoft It Outage!!!

My skysgo like many others have been down this morning showing various error codes and stating that you may not have the right subscription. Most likely due to the Microsoft It issues which is affecting numerous companies - Royal Mail, banks, shops, airlines etc. Wonder how long this will take to get back to normal!!!

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: SkyGo Down Probably Connected to the Microsoft It Outage!!!

Posted by a Superuser, not a Sky employee. Find out more

Sky Go is working perfectly here, I'm not affected by the outage, though I'm using an Xbox Series X and the outage is supposed to be affecting Windows

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by caesarome This message was authored by: caesarome

Re: SkyGo Down Probably Connected to the Microsoft It Outage!!!

Posted by a Superuser, not a Sky employee. Find out more

@BW246 wrote:

Wonder how long this will take to get back to normal!!!


I don't think anyone is going to be able to answer that but Sky Go is being affected by this global IT issue.

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BW246
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This message was authored by BW246 This message was authored by: BW246

Re: SkyGo Down Probably Connected to the Microsoft It Outage!!!

Looks like it's only certain channels now, I was trying to watch channel 4 but just assumed the error was for all. Who knows. 

BW246
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This message was authored by BW246 This message was authored by: BW246

Re: SkyGo Down Probably Connected to the Microsoft It Outage!!!

It was sort of a rhetorical question. I understand not likely asap.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: SkyGo Down Probably Connected to the Microsoft It Outage!!!

Posted by a Superuser, not a Sky employee. Find out more

@BW246 wrote:

My skysgo like many others have been down this morning showing various error codes and stating that you may not have the right subscription. Most likely due to the Microsoft It issues which is affecting numerous companies - Royal Mail, banks, shops, airlines etc. Wonder how long this will take to get back to normal!!!


It could take a while to fix, as the "fix" is a manual effort and may not be as simple technically than the media are reporting it is :).

Sky Stream and Sky Broadband customer

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