Sky sports not working on sky go

[GJD]

Last week I upgraded my package to include sky sports, unfortunately sky sports is not working on my sky go app on my phone or laptop, all other available channels appear to be working ok, its just the sky sports element that isn't working, The message you need the relevant sky tv subscription to watch this show code 1410 appears when I try to log on to sky sports. I have tried all the reccomended fixes listed on here but nothing has worked.

[caesarome]

@GJD 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Greenfingers001]

Thanks for escalating this. We’ve sent @GJD an invite to chat.