27 May 2024 02:07 PM
For the last 3/4 days the cricket scores have been erratic. Not updating and even showing scores for the wrong day. Occasionally showing the score for a different match to that selected.
I have deleted the app and re-installed twice to no effect.
Any help appreciated.
TG
27 May 2024 04:21 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can let the apps team know via this email address if you want - apps@sky.uk
Let them know what device you are using and what operating system it is running.
27 May 2024 05:04 PM
I've been emailing that address and getting ridiculous responses apologising for poor service. I've not been critical at all - I just want someone to tell me what to do to resolve the problem.
28 May 2024 08:09 AM
Posted by a Superuser, not a Sky employee. Find out more
@TerryGee wrote:
I just want someone to tell me what to do to resolve the problem.
If the problem is at the server end then there's nothing a user can do to resolve it.
28 May 2024 03:44 PM
I'm having the same problem on iPhone and iPad. Can't get any cricket scores.
S
29 May 2024 12:15 PM
Sky have now informed me this is a know problem they arevworking on. As well as still sending me a link to a help page doesnt even recognise the problem
29 May 2024 01:26 PM
Posted by a Superuser, not a Sky employee. Find out moreYou could use the ECB app in the meantime or the BBC website for score updates.
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