Sky go recordings not showing on app

[AdamC.94]

I've got sky q and have recently purchased a multiscreen subscription and was under the impression that when using the sky go apps I would be able to see my recordings. However there is no tab for the recordings when I access sky go on my Samsung phone and my ipad, is there something that I'm missing?

[caesarome]

On the Sky Go app on both your iPad and Samsung phone is the connection to your Sky Q box via Settings turned on and also is it on via your Sky Q box itself ?

Are both devices on the same broadband connection that your box is on ?

[AdamC.94]

I'm looking in the settings and I can't see anywhere to connect the devices to the sky q box, when I'm looking on my sky q box it has a tick next to the sky go option. All using the same broadband connection.

[caesarome]

On the Sky Go app, select the settings option on the main homepage, it is a nut like icon at the top left.

[AdamC.94]

Yes when clicking on the settings this is what I see, how do I connect it? 

[caesarome]

Is the app up to date as I see more options on my app and I don't have a Sky Q box ?

Under autoplay I see the "Connect to a Sky Q box" and then "Picture in Picture" and others that you are not ?

[AdamC.94]

Yeah I thought I must be missing something haha, I'm on version 23.7.0 and it says no updates are available?