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Discussion topic: Sky go not working on Xbox one

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Nikky22345
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This message was authored by Nikky22345 This message was authored by: Nikky22345

Sky go not working on Xbox one

‎30 Sep 2023 04:09 PM

I'm trying to login on my Xbox one with sky go. An error message is coming up "You can't use sky go on this device yet. You'll need a sky q multi screen, sky glass whole home or sky go extra so access sky go on this device

 

Its working on my sons Xbox just not mine? I've got sky go and sky q multi screen. Can anyone help 

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky go not working on Xbox one

‎30 Sep 2023 04:14 PM

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to the Community Messaging Team

This link explains the escalation process

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox SeriesX
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Lisa-P1987
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Re: Sky go not working on Xbox one

‎30 Sep 2023 04:45 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Nikky22345 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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