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Discussion topic: Sky go not working. It says I need to upgrade account.

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Avatar for Phil141
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This message was authored by: Phil141

Message posted on ‎21 Jun 2024 02:41 PM

Sky go not working. It says I need to upgrade account.

Hi,

 

I have full sky sports subscription and sports HD. I am just trying to access sky go whilst on holiday and it's says I need to upgrade my account to watch. I think I should have access with my current packages. 

 

I have tried on an android app and on windows. 

 

When I look at my account details it says the Android device is registered for sky go. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Jun 2024 04:20 PM

Re: Sky go not working. It says I need to upgrade account.

Posted by a Superuser, not a Sky employee. Find out more

@Phil141 

Are you in the UK or if you are a Sky Ireland customer are you in Europe?

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