Discussion topic: Sky go is set up properly but none of the channels will play. Says to try again later

This message was authored by: Raggie10 · ‎17 Dec 2023

Sky Go is on my Apple TV. The app and menus open fine but whenever I select a channel it says...

sorry something went wrong. Because of this technical issue you cannot watch this content. Please try again later

This message was authored by: caesarome · ‎17 Dec 2023

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by: Greenfingers001 · ‎17 Dec 2023

Thanks for escalating this. We’ve sent @Raggie10 an invite to chat.

Discussion topic: Sky go is set up properly but none of the channels will play. Says to try again later

Sky go is set up properly but none of the channels will play. Says to try again later

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Re: Sky go is set up properly but none of the channels will play. Says to try again later

Re: Sky go is set up properly but none of the channels will play. Says to try again later

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