Sky go is currently unavailable. Please try again later (1304)

[Bozat2]

I have the same problem.  I have added the Sky Go app to a new laptop  (its working ok on my ipad). 

I can log in but it then says "Unavailable.  Content currently unavailable, please try again later".  I have uninstalled and reinstalled, I have restarted PC, I have turned ad blocker on and off - all to no avail.   Following on from the post above, I have also checked that my postcode is correctly linked to my account.  Can anyone help?

[Annamarie57]

Recurrent problem. Driving me mad. What do you recommend please.

[John202]

Same problem in Jan 2024 on Windows 10 desktop. Also gets stuck in update mode.

Reinstalled and followed suggestions to solve updating, but so far the app remains useless on my machine.

[cazzmatazz]

it's the same error code for me now - does anyone know how to fix?

[fayed1]

I am having the same issue, would anyone be able to help 

[ClareandAndy]

sky go is a joke. But the joke is on us, as we pay. Ridiculous! Pathetic product service. You should be ashamed sky. 

[dezzie81]

I know it's a long time since you posted this but I've been having the exact same issue and your advice resolved it for me.  If anyone else has this, try @doyley1094 's steps

[isabella14]

ME too can someone help me out please

[caesarome]

@isabella14 

Did you try this that has been posted up the page:

https://helpforum.sky.com/t5/Sky-Go/Sky-go-is-currently-unavailable-Please-try-again-later-1304/m-p/...

[fabioirl]

That resolved the problem to me. Thank you for posting.