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Discussion topic: Sky go error message

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This message was authored by Eeno7 This message was authored by: Eeno7

Sky go error message

Keep getting an error message when trying to sign in to sky go on iPad "because of a technical fault you are not able to watch this channel" I haven't even been able to sign in yet 🤦‍♂️ 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go error message

Posted by a Superuser, not a Sky employee. Find out more

@Eeno7 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Sky go error message

Posted by a Sky employee

Hi there, thank you for escalating this. We have sent  an invite to Eeno7.

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky go error message

Posted by a Sky employee

Update-We have no received a response to our invite after 48 hours. Hence, we are closing it now. If you still need help, please get back to us, so we can re-escalate this for you. Thanks.

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