- Hello,
- I have a Sky Go App on my Dell Laptop which had been working fine (pat Tense) but now it is not connecting to SKY Q box again. This has occured back in June 2022 and the same problem had come back again.
I have tried varous solution such as reinstall the App via SKY Website twice and on second attempt of reinstalling the App, the Record option dissappeared also carried on with the reboot the Laptop and the Router, check the settings but didn't make any difference whatsoever as it failed to connect to Sky Q main box.
When I had this same problem before i had to resort (going to) an independent technical expert ie., "Just Answer" and the
(removed)
issue resolved and Halleluja suprisingly they were the ones who resolved it taking over the screen.
and I can't understand why it would take an Independent expert to resolve the issue and not SKY. (This by the way costed me £40).
Moderator note: Removed third party link.
