Sky go does not start in flight mode

[ZIG101Brit]

My Sky Go app on the tablet works perfectly when connected to wi-fi.

When I am in flight mode it comes up with the following error message when starting:

There was a problem starting the app.  Error [-20190000].  Please restart the app and try again.

There is also a 'Retry' button underneath the error message.

When I click on retry, the error message just keeps reappearing.

I have uninstalled, reinstalled, loaded updates on android.

When I then switch flight mode off and wi-fi comes on, clicking retry then works.

I am using samsung Galaxy tab A7 with android.

[caesarome · Accepted solution]

I don't know if this will fix your flight mode issue but for the error code try installing the beta version, help on doing this can be found here:

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-Go-not-opening-on-Android-Error-20190000/td-p/4105561/p...

[ZIG101Brit]

Thanks, it now loads.

I will try it and see if it is stable.