Sky go app not working on windows 11

[Lady+needs+help]

Hi,

I have seen a very similar post where a person is having the same problems as me.  Back in December 2022 I installed Sky go and it worked fine, but this week I click on the app and it comes up looking for updates and then shuts down.  I have deleted and installed the app, I have deleted the app and waited over night and it still just opens, looks for updates and closes down.  I have tried installing and uninstalling a number of times, cleared the junk, emptied the recycle bin... Any further hints??

[caesarome]

Did you do a complete uninstall @Lady+needs+help :

Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:

Sky
Sky Go

And if it is present the Cisco and/or Synamedia folder in App\Data\LocalLow.
Empty your recycle bin.

Reboot your PC and then download and install the Sky Go app again.

[Lady+needs+help]

I had done everything, and I have just gone through the whole thing again,  but still I only get the app window to pop up and say looking for update and then close down on me, so th all is still not working. 

[DE+Blanc]

Having exactly the same issue as are many people. Sky Technical support are no help, they don't have a clue. Best advice they could give is remove any snippet or video capture software from your device. I have a brand new Surface Pro 9 with Windows 11 Home and no other software. I asked if anything particular on Windows 11 I needed to delete and again Sky had no clue. I pay for multi room and Sky Go is a big part of how I use my expensive Sky subscription and all I get is a fob off.

[Databilities]

I followed these instructions to the letter and I am afraid it still will not work on my Surface Studio.

[Chr15r]

I'm having the same problem, is there a solution?

[slicky+bosser]

Netflix.