Sky go and sky sports not working

[Paul+Burgess]

So just recently my sky go stopped working keeps coming up code 17c.2 and also try to watch sky sports + app and nothing working either called sky help line I'm  told technical support team are aware 

it's day 3 and I'm still waiting 

weird thing is when watch anything through my WiFi it all works fine 

so is it mobile network? 
has anyone else had the same problem?

 I'm with sky mobile and I'm on unlimited data picking up 5G 

rebooted phone and I'm now on iOS 18 

also reinstalled sky go and sky sports 

but nothing is work from my mobile network 

[caesarome]

Are youusing a VPN because if you are it will need disabling to use either of these Sky apps.

[Paul+Burgess]

No VPN used 

[caesarome]

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@Paul+Burgess wrote:

but nothing is work from my mobile network 

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Does it work if connected to Wifi ?

[Paul+Burgess]

Yes it does that's what makes me think it's a network issue 

but strange that it's affecting mine only