0

Discussion topic: Sky go App technical issue

Reply
This message was authored by Rish18 This message was authored by: Rish18

Sky go App technical issue

Hi,

I am trying to log in to Sky Go app and each time I get a notification stating "Sorry, something went wrong. Because of a technical issue, you cannot watch this channel. Please try again later". I am using an iPhone 11. 

Went through other forums as well but have not found a solution that works for me. Can someone help? 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go App technical issue

Posted by a Superuser, not a Sky employee. Find out more

Does your password contain a symbol, if so you could try changing it to one that just contains letters/numbers:

 

https://skyid.sky.com/resetpassword/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Rish18
Topic Author
This message was authored by Rish18 This message was authored by: Rish18

Re: Sky go App technical issue

Hi Caesarome. Changed password now. Still doesn't work. 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go App technical issue

Posted by a Superuser, not a Sky employee. Find out more

Is your iphone running the latest IOS software ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Rish18
Topic Author
This message was authored by Rish18 This message was authored by: Rish18

Re: Sky go App technical issue

Yes, I have iOS 16.0 which seems to be the latest update

This message was authored by Mlau0774 This message was authored by: Mlau0774

Re: Sky go App technical issue

Hi have you resolved this issue?

mine says the same . Thanks

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion