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Discussion topic: Sky go App not launching (laptop)

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This message was authored by saintss This message was authored by: saintss

Sky go App not launching (laptop)

So the App was working fine until 2 nights ago and now will fail to launch after "checking for updates" since then I have attempted to reinstall the app, cleared all App data, restarted, rebooted the laptop. Nothing seems to work 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky go App not launching (laptop)

Posted by a Sky employee

Hi there saintss, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: Sky go App not launching (laptop)

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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