Sky Go

[NGreen]

I was under the impression that when I order Sky Stream, that I should be able to use Sky Go straight away... when I try it tells me a technical issue and logs me out...

Any ideas?

[Annie+UK]

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[caesarome]

@NGreen 

Have you linked your account as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

[NGreen]

yeah its all linked, I can see my account number on login and order statuses... 

[NGreen]

When I look at my order tracking it says Activate Sky Streaming TV - Activation Due. Is it because it hasnt been processed on Skys side yet?

[caesarome]

@NGreen 

Not sure so to get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.