Discussion topic: Sky Go
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Message posted on 22 Mar 2023 01:02 PM
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Sky Go
Hi All,
Since Monday night my Sky Go keeps telling none of my devices are authorised. I have reset the Q box, internet and my devices as well as deleting the Sky Go app and then reinstalling it but all to no avail. Any ideas appreciated. Thanks
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All Replies
Message posted on 22 Mar 2023 04:14 PM
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Re: Sky Go
Have you made any changes to yor TV package recenetly, perhaps moving from Sky Q to Sky Glass or Stream ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Mar 2023 08:04 PM
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Re: Sky Go
I'm having the same issue. I've also done everything you have. And I haven't made any changes to package. It's very frustrating
Message posted on 23 Mar 2023 08:33 PM
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Re: Sky Go
Hi Lilynana,
I got in touch with Sky and I was told that they are aware that some customers are having this problem with Sky Go and they are working on it to fix the problem.
Message posted on 24 Mar 2023 08:35 AM
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Re: Sky Go
Thank you for the reply. I will also contact sky.
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