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Discussion topic: Sky Go

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This message was authored by Ooo3 This message was authored by: Ooo3

Sky Go

Hi All,

 

Since Monday  night my Sky Go keeps telling none of my devices are authorised. I have reset the Q box, internet and my devices as well as deleting the Sky Go app and then reinstalling it but all to no avail. Any ideas appreciated. Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go

Posted by a Superuser, not a Sky employee. Find out more

Have you made any changes to yor TV package recenetly, perhaps moving from Sky Q to Sky Glass or Stream ?

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This message was authored by Lilynana This message was authored by: Lilynana

Re: Sky Go

I'm having the same issue. I've also done everything you have. And I haven't made any changes to package. It's very frustrating 

Ooo3
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This message was authored by Ooo3 This message was authored by: Ooo3

Re: Sky Go

Hi Lilynana,


I got in touch with Sky and I was told that they are aware that some customers are having this problem with Sky Go and they are working on it to fix the problem.

This message was authored by Lilynana This message was authored by: Lilynana

Re: Sky Go

Thank you for the reply. I will also contact sky. 

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