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Discussion topic: Sky Go works on Xbox Series X but not PS5

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This message was authored by Curtis4 This message was authored by: Curtis4

Sky Go works on Xbox Series X but not PS5

I recently brought a ps5 and have attempted to login to sky go with my sky tv account, bearing in mind I had sky go logged in and working on my Xbox Series X, but i go to login on my new PS5 and it tells me that i cannot use Sky go on this device yet. It says i need Sky glass home or Sky Go extra... i know you need this to get sky go on consoles but i have a sky glass subscription and it works on my xbox. any  help would be appreciated

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go works on Xbox Series X but not PS5

Posted by a Superuser, not a Sky employee. Find out more

Do you have the Whole Home package as it shouldn't be working on your other console if you don't ?

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Curtis4
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This message was authored by Curtis4 This message was authored by: Curtis4

Re: Sky Go works on Xbox Series X but not PS5

nope i do not.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go works on Xbox Series X but not PS5

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure why it is working on your Xbox as it shouldn't be without the correct subscription in place.

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