Sky Go with secondary account

[Runners75]

I'm trying to add a secondary user that just watches sky go and doesn't see my billing and the ability to add packages. I'll start with that I have read lots of previous posts and followed instructions exactly. But when logging on with the new email and selecting 'Watch' it takes me to my sky screen and there is no box to enter the viewing card number. If I go to My Details and select link Id with sky account, I only get options to enter the account number or last 6 digits of bank account. Both these options create a primary user that can see my billing info.  Where can I find the option to enter a viewing card number?

Please help, because this is driving me insane!!

[caesarome]

@Runners75 

This was previously posted on here by another member who did this to create a secondry ID:

Create a new account with Sky. To do this, head to https://sky.com. Make sure that you are not logged in with any other ID and click on Sign In. At the prompt for your username, type in the email address for the new Secondary ID. Assuming that this is an email address that Sky have not seen and registered before, you will then be prompted to create a password. Once you have done this, the new account will exist but will not be linked to anything.
When the new user ID has been verified and logged in, the "Details" section will offer a link to associate the ID with a Sky Account. DO NOT CLICK ON THAT LINK. It will make the new user ID an Authorised ID on your account and the owner of the new ID will be able to subscribe to new products, change billing details and do all the things that you probably don;t want them to do.

Logged in as the new user ID, head to https://www.sky.com/pages/sky-id-setup. On this page, there should be three options. The first is "Watch Only". This is the link that you need to add a Secondary Account. Clicking through that link takes you to a page that requires the Postcode of the address of the Sky account, and one of either the Account number, the last digits of the bank account that pays the bills or the Viewing Card number. I have seen it suggested that using the account number or bank details will generate an Authorised ID but I haven't tried that. I do know that using the Viewing Card number on this form did successfully generate a Seondary ID
When the new user id is associated with your account, the main account authorised user will receive an email telling them about it. That email contains a link which says that you can manage your account additional users by following it. Naturally that link does not work. To manage the additional users on your account (which means view and/or remove rather than anything that I would interpret "manage" to mean) you need to head to https://www.sky.com/myaccount/my-details and scroll down until you reach the "Additional Users" section. If using the mobile App, click on the profile picture icon and choose My Details...

[Runners75]

I've tried that, but when I get to this part....

"The first is "Watch Only". This is the link that you need to add a Secondary Account. Clicking through that link takes you to a page that requires the Postcode of the address of the Sky account, and one of either the Account number, the last digits of the bank account that pays the bills or the Viewing Card number."

I click on watch and it takes me to the My Sky page. It doesn't show a box to enter the postcode nor viewing number.

[caesarome]

Your only option here would be to call Sky to see if they can help you.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[r8]

Hello,

I've followed these steps to try and create a secondary account but Sky asked for postcode and account number etc and unsurprisingly created an authorised sky id and not a secondary sky id. I have tried this with other email addresses and the same thing happens!

Is there any way to just change an authorised to secondary?

[caesarome]

@Runners75 

All I can suggest it to call Sky to see if they are able to do this for you.

[dragon+attack]

I'm not sure if this is the most recent post regarding adding a secondary account to use Sky Go, but I have also failed to make this work, depsite using 3 different browsers to avoid cacheing issues.

It appears to me that the option to 'Watch content only' on this URL: https://www.sky.com/pages/sky-id-setup  simply hyperlinks to https://www.sky.com/signin and does nothing.

Has anyone got this to work?  I suspect Sky don't really want this to work even though they advertise that this is possible: https://www.sky.com/mydetails/additional-users

Is my only option to wave goodbye to an entire morning and call them?

Thanks.