Sky Go tiny screen and previous posts claim it was answered but it wasn't.

[Bassette]

For the last two months the Sky Go app won't rotate and only gives you a 1/3 of a portrait sized screen. Landscape is impossible. Settings on the phone for auto rotate and rotate to landscape mode all switched on but still no avail.  The suggestion of altering rotation settings DOES NOT WORK for me, or the other SKY GO  community users.

Sky - get it fixed, its just not satisfactory having such a small screen especially when all the other very common streaming apps all work in landscape with no problem on the same phones.

[JackLondon]

I have the same issue.

is there a fix yet? 

[LauraMac38]

Hi there, 
 

I’ve gone ahead and escalated your post to our Community Messaging team, who will invite you to a private chat shortly and help you with this.

Just keep an eye out for the colourful chat bubble to start the conversation. Please be aware that the chat will automatically close if there’s no response within 48 hours.

You can also read more about how Community Messaging works here:
🔗 https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141