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Discussion topic: Sky Go thinks I'm outside of EU

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Fitzsy
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Sky Go thinks I'm outside of EU

‎16 May 2023 10:59 PM

SkyGo give error message 'your sky content cannot currently be viewed in this country' go to EU portability. I've just change BB provider, and now get this error message - Sky Go as was working fine before

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caesarome
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Re: Sky Go thinks I'm outside of EU

‎17 May 2023 08:35 AM

Posted by a Superuser, not a Sky employee. Find out more

I suppose rebooting your broadband router by leaving it off for 5 minutes or so doesn't fix it ?

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Fitzsy
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Re: Sky Go thinks I'm outside of EU

‎18 May 2023 10:28 AM

Thanks for the suggestion, unfortunately this didn't change anything.  

Confusingly, SkyGo on my mobile,across the same wifi, works fine!

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pmagee1959
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Re: Sky Go thinks I'm outside of EU

‎11 Jan 2024 09:19 PM

Any resolution to this problem? I am having the same issue. BBC IPlayer is now working fine, but not Sky Go and only on iPad!

 

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caesarome
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Re: Sky Go thinks I'm outside of EU

‎11 Jan 2024 09:46 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

I suppose rebooting your broadband router by leaving it off for 5 minutes or so doesn't fix it ?

 

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