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Discussion topic: Sky Go thinks I'm outside of EU

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This message was authored by: Fitzsy

Message posted on ‎16 May 2023 10:59 PM

Sky Go thinks I'm outside of EU

SkyGo give error message 'your sky content cannot currently be viewed in this country' go to EU portability. I've just change BB provider, and now get this error message - Sky Go as was working fine before

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This message was authored by: caesarome

Message posted on ‎17 May 2023 08:35 AM

Re: Sky Go thinks I'm outside of EU

Posted by a Superuser, not a Sky employee. Find out more

I suppose rebooting your broadband router by leaving it off for 5 minutes or so doesn't fix it ?

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This message was authored by: Fitzsy

Message posted on ‎18 May 2023 10:28 AM

Re: Sky Go thinks I'm outside of EU

Thanks for the suggestion, unfortunately this didn't change anything.  

Confusingly, SkyGo on my mobile,across the same wifi, works fine!

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Message posted on ‎11 Jan 2024 09:19 PM

Re: Sky Go thinks I'm outside of EU

Any resolution to this problem? I am having the same issue. BBC IPlayer is now working fine, but not Sky Go and only on iPad!

 

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Message posted on ‎11 Jan 2024 09:46 PM

Re: Sky Go thinks I'm outside of EU

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

I suppose rebooting your broadband router by leaving it off for 5 minutes or so doesn't fix it ?

 

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