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Discussion topic: Sky Go stopped working on my Windows 10 laptop

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This message was authored by SteveP29 This message was authored by: SteveP29

Sky Go stopped working on my Windows 10 laptop

No changes i am aware of on a laptop that has happily opened SkyGo ok for years.

No network or router changes

Always comes up with "We are having problems connecting you. Pleae try again (001)."

every day now for a week

 

Have uninstalled Sky Go and re-installed.

 

Any help appreciated Thanks sp

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go stopped working on my Windows 10 laptop

Posted by a Superuser, not a Sky employee. Find out more

Do you use a VPN because if so try disabling it.

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This message was authored by Stonker1 This message was authored by: Stonker1

Re: Sky Go stopped working on my Windows 10 laptop

I'm in exactly the same situation.
Worked for years on my windows 10 laptop and now only gets to the "checking for updates" message at the start up screen and it freezes till I kill it with task manager.
Have uninstalled, reinstalled, deleted folders, run as admin and still cant get it to work

Any suggestions?

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