Sky Go saying "no currently available"

[laura4484]

Hello, I have sky go app on the Mac Desktop and it has been working fine until today.

When I log in it states that I can watch items that are the main events headings, but if i click on channel listings it does not give me any information.  When I click of any of the main menu items it then states "details not currently available". 

I am not having this issue on any of my other devices linked to the account.

I have deleted the app and reinstalled it but the issue is still the same.

I have tried to google the issue in order to determine further trouble shooting but nothing is coming up other than delete and reinstall the app which as I say I have done and it did not fix the issue.

All help gratefully received.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147