20 Apr 2024 12:56 PM
20 Apr 2024 01:08 PM
Posted by a Superuser, not a Sky employee. Find out moreIs the option to connect the app to your Q box turned in in the settings on the app and also the setting to connect to the sky go app within the settings on your Sky Q box ?
21 Apr 2024 07:10 AM - last edited: 21 Apr 2024 07:10 AM
Yes settings showed it was connected. Eventually rang Sky and issue was sorted out. Took almost an hour on phone as I was continually transferred from one customer rep. to another. I had to uninstall Sky Go app and then reinstall it and finally problem was solved.
09 Jan 2025 08:07 PM
Hi Did you ever sort this out, as I am having them same issue, I called sky go technical and they are lost for words, it was working fine few days ago but all of sudden sky go on the phone not connecting with SKY Q Box
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