13 Dec 2022 11:31 AM
I use Sky Go on 2 different PC's both will not load the TV Guide. Everythign else works on Sky Go. Tried uninstalling and removing all Sky files , then reinstalling but still will not work.
13 Dec 2022 04:50 PM
i have found the problem. my Sky Q box needed an update. i do not leave it on overnight any longer and after updating the software the Sky Go on both TVs is now working correctly. thanks for the help offered
13 Dec 2022 11:43 AM
Posted by a Superuser, not a Sky employee. Find out moreThe TV Guide is loading for me so have you tried a reboot of both PCs ?
13 Dec 2022 11:48 AM
Tried deleting all Sky files manually, rebooted several times on both PC's. Still does not ork.
13 Dec 2022 04:50 PM
i have found the problem. my Sky Q box needed an update. i do not leave it on overnight any longer and after updating the software the Sky Go on both TVs is now working correctly. thanks for the help offered
13 Dec 2022 05:59 PM
Posted by a Superuser, not a Sky employee. Find out moreGlad you have it sorted @GordonMead and thanks for posting what the fix for you was.
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