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Discussion topic: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

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This message was authored by GordonMead This message was authored by: GordonMead

Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

I use Sky Go on 2 different PC's both will not load the TV Guide. Everythign else works on Sky Go. Tried uninstalling and removing all Sky files , then reinstalling but still will not work. 


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GordonMead
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This message was authored by GordonMead This message was authored by: GordonMead Answer

Re: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

i have found the problem. my Sky Q box needed an update.  i do not leave it on overnight any longer and after updating the software the Sky Go on both TVs is now working correctly. thanks for the help offered

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

Posted by a Superuser, not a Sky employee. Find out more

The TV Guide is loading for me so have you tried a reboot of both PCs ?

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GordonMead
Topic Author
This message was authored by GordonMead This message was authored by: GordonMead

Re: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

Tried deleting all Sky files manually, rebooted several times on both PC's. Still does not ork.

GordonMead
Topic Author
This message was authored by GordonMead This message was authored by: GordonMead Answer

Re: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

i have found the problem. my Sky Q box needed an update.  i do not leave it on overnight any longer and after updating the software the Sky Go on both TVs is now working correctly. thanks for the help offered

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on either of 2 PC's not loading TV Guide after downloading an update.

Posted by a Superuser, not a Sky employee. Find out more

Glad you have it sorted @GordonMead and thanks for posting what the fix for you was.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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