Discussion topic: Sky Go on XBOX SERIES X not playing streams

This message was authored by: oddcabbage78 · ‎20 Sep 2023

Although I tick all the boxes to use this app on series x (sky go extra, multiroom and sky Q) every time I try to watch anything all I get is "there was a problem streaming this channel please select another channel". I've deleted and reinstalled multiple times but nothing works. The only thing that plays is if I try to watch something from box sets it plays the 2 minutes of adverts but then won't play the actual show I'm trying to watch. Help.

This message was authored by: Annie+UK · ‎20 Sep 2023

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process:

Escalating a post to a Sky expert

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

This message was authored by: Lisa-P1987 · ‎23 Sep 2023

We are still looking to help you @oddcabbage78 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Sky Go on XBOX SERIES X not playing streams

Sky Go on XBOX SERIES X not playing streams

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