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Discussion topic: Sky Go not working on iphone 14 pro through wifi but work through 3g and work at home

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This message was authored by Lightbros This message was authored by: Lightbros

Sky Go not working on iphone 14 pro through wifi but work through 3g and work at home

I have tried all suggestions, turn on and off, remove app etc and it still shows error messages and will not play but work fine using data and on my wifi outside in the garden at home? Getting very frustrated

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go not working on iphone 14 pro through wifi but work through 3g and work at home

Posted by a Superuser, not a Sky employee. Find out more

What is the error message and is it indoors at home via Wifi that it isn't working ?

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Lightbros
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This message was authored by Lightbros This message was authored by: Lightbros

Re: Sky Go not working on iphone 14 pro through wifi but work through 3g and work at home

Hi, it's at work and came up first with error 50-2 so tried all suggested for this, then came up with device not authorised so tried all suggestions with this, then it goes back to error 50-2 ? However it work fine with Wi-Fi switched off and works fine at home on the Wi-Fi 🥲

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go not working on iphone 14 pro through wifi but work through 3g and work at home

Posted by a Superuser, not a Sky employee. Find out more

If it is working on your home Wifi then it suggests your works Wifi is blocking it so perhaps speak to your IT people ?

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