0

Discussion topic: Sky Go not working on Iphone but Sky Sports Does

Reply
This message was authored by: CeeJay24

Sky Go not working on Iphone but Sky Sports Does

Sky Go not working on Iphone but Sky sports does - keep getting error - Device needs be authorised please ensure connected to the internet. Reinstalled the APP and rebooted the phone - its the same phone i have been using for a long time with no issues and Sports app is fine and Go works ok on other devices 

Reply

All Replies

This message was authored by: caesarome

Re: Sky Go not working on Iphone but Sky Sports Does

Posted by a Superuser, not a Sky employee. Find out more

Is your device connected to Wifi or mobile data ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for CeeJay24
Level 1 icon
Topic Author
This message was authored by: CeeJay24

Re: Sky Go not working on Iphone but Sky Sports Does

On Wi fi but also tried 5 g same issue other device working ok on same wi fi thanks

This message was authored by: caesarome

Re: Sky Go not working on Iphone but Sky Sports Does

Posted by a Superuser, not a Sky employee. Find out more

Have you tried disabling the internet connection and deleting the app, rebooting your iphone, enabling the internet again then installing the app once more.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for CeeJay24
Level 1 icon
Topic Author
This message was authored by: CeeJay24

Re: Sky Go not working on Iphone but Sky Sports Does

Yes I have tried that with no joy I'm afraid 

Reply